Privacy Policy - GLO Mini Golf | The Ultimate Entertainment Experience

GLO Mini Golf Privacy Policy Last updated: May 26, 2026

This Privacy Policy describes how GLO Mini Golf (“GLO,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, use the GLO mobile app, visit our San Bernardino or Riverside locations, sign up for emails or text messages, book parties or events, or otherwise interact with us. By using our website, app, or services, you agree to the practices described in this policy.

Information We Collect

Information you provide to us. We collect information you give us directly, including when you create an account in the GLO app, sign up for email or SMS marketing, submit a party or event inquiry form, contact us through the website, or purchase tickets and packages online or in our locations. This information may include your name, email address, phone number, ZIP code, billing and shipping address, payment information, and any details you choose to share about your event or visit.

Information collected automatically. When you use our website or app, we and our service providers automatically collect certain information about your device and how you interact with us. This may include your IP address, device type, browser type, operating system, referring URLs, pages viewed, links clicked, time spent on pages, approximate location based on IP, and similar usage data. We collect this information using cookies, pixels, software development kits (SDKs), and similar technologies.

Information from third parties. We may receive information about you from third parties, including payment processors (such as Square), advertising and analytics partners (such as Google and Meta), party booking platforms, online waiver vendors, and social media platforms when you interact with us on those platforms.

How We Use Your Information

We use the information we collect for the following purposes:

To process transactions and fulfill orders, bookings, and party or event reservations.
To operate, maintain, and improve our website, mobile app, and locations.
To send you marketing emails and text messages about promotions, events, and updates, where you have signed up to receive them.
To personalize your experience and provide customer support.
To measure the performance of our website, app, and advertising campaigns.
To detect, prevent, and respond to fraud, security incidents, and other harmful activity.
To comply with legal obligations and enforce our Terms and Conditions.

Cookies, Pixels, and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to recognize your browser or device and remember information about your visit. We use these technologies for analytics, advertising, and to make the site work properly.

Advertising partners. We use Google Ads and Meta (Facebook and Instagram) advertising pixels and tags. These partners may use cookies and other technologies to collect information about your activity on our website and on other websites and apps in order to deliver advertising tailored to your interests, measure ad performance, and build audiences for future advertising.

Analytics. We use Google Analytics and similar services to understand how visitors use our website.

Managing cookies. Most browsers allow you to refuse or accept cookies through your browser settings. You can also opt out of certain advertising cookies through industry tools such as the Network Advertising Initiative (optout.networkadvertising.org), the Digital Advertising Alliance (optout.aboutads.info), and “Your Ad Choices” on the Google and Meta platforms directly.

Email and SMS Marketing

If you sign up to receive marketing emails or text messages from us, we use a third-party platform (such as Omnisend) to send those communications. Message and data rates may apply to SMS messages. Message frequency varies. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. You can stop receiving text messages by replying STOP to any text message from us. You may continue to receive transactional messages (such as booking confirmations) even after unsubscribing from marketing messages.

The GLO Mobile App

The GLO mobile app may collect your name, email address, phone number, ZIP code, and app usage information when you create an account or use the app. We use this information to operate the app, deliver promotions and rewards (including any sign-up bonus credit), measure engagement, and send you communications related to your account. App store providers (Apple and Google) may also collect information about your use of the app under their own privacy policies.

How We Share Your Information

We do not sell your personal information for money. We may share your information in the following circumstances:

Service providers. With vendors who help us run our business, including payment processors (Square), email and SMS platforms (such as Omnisend), party booking platforms, online waiver vendors, hosting providers, analytics providers, and advertising partners.
Advertising partners. With Google, Meta, and similar advertising platforms for the purposes described in Section 3. Depending on how these disclosures are characterized under California law, some sharing may be considered “sharing” or “selling” of personal information for cross-context behavioral advertising. See Section 9 for your rights.
Legal and safety. When we believe disclosure is necessary to comply with a legal obligation, respond to lawful requests from public authorities, enforce our Terms, protect our rights, or protect the safety of our guests, staff, or the public.
Business transfers. In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
With your consent. For any other purpose disclosed to you at the time we collect the information or with your consent.

How Long We Keep Your Information

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the reason we collected it.

Security

We take reasonable steps to protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or method of electronic storage is fully secure, however, and we cannot guarantee absolute security.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”), gives you certain rights regarding your personal information.

Categories of personal information we collect. In the past twelve months, we have collected the following categories of personal information about California consumers: identifiers (such as name, email address, phone number, ZIP code, and IP address); customer records (such as billing information); commercial information (such as purchase history and party or event inquiries); internet or other electronic network activity information (such as browsing and interaction data); geolocation information (approximate, derived from IP address); and inferences drawn from the above.

Sources, purposes, and disclosures. We collect this information from the sources described in Section 1, use it for the purposes described in Section 2, and disclose it to the categories of recipients described in Section 6.

Your rights:

Right to know. You can request to know what personal information we have collected about you, the sources, the purposes, and the categories of third parties with whom we have shared it.
Right to delete. You can request that we delete personal information we have collected from you, subject to certain exceptions.
Right to correct. You can request that we correct inaccurate personal information we maintain about you.
Right to opt out of sale or sharing. You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. As described in Section 3, certain of our advertising activities with Google and Meta may qualify as sharing under the CCPA.
Right to non-discrimination. We will not discriminate against you for exercising any of these rights.

How to exercise your rights. To submit a request to know, delete, correct, or opt out of sale or sharing, please contact us using the contact form on our website. We may need to verify your identity before processing your request. You may also designate an authorized agent to make requests on your behalf.

Shine the Light. California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not currently share personal information with third parties for their direct marketing purposes.

Children’s Privacy

Our website and app are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us using the contact form on our website and we will take steps to delete it.

Third-Party Links and Services

Our website and app may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. If we make material changes, we may provide additional notice, such as by posting a notice on our website or sending an email. Your continued use of the website, app, or services after we post changes means you accept the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please reach out through the contact form on our website.